2025 Epic Australia Pass Frequently Asked Questions

Have questions? Check-out our FAQs below or search our Help Centre.

Purchase & Payment

What payment options are available to lock in my 2025 Epic Australia Pass?

• $49 upfront
  • Payment using credit card
  • Remaining balance scheduled for automatic payment to the credit card on file in the week commencing 28 April 2025.
  • If you wish to utilise PayPal Pay in 4* for your final remaining balance payment, you must action this through your Epic Australia Pass account with the first payment commencing prior to 28 April 2025.

• Pay in Full upfront
  • Payment using credit card or via PayPal Pay in 4*.

* Available to Australian residents with an Australian PayPal account for eligible purchases between $30–$2,000 AUD. Terms and eligibility apply.

I paid $49 upfront, when do I pay the rest?

The final balance payment will be charged in the week commencing 28 April 2025 to the credit card on file. The $49 upfront payment, as well as the balance, is non-cancellable, non-refundable and non-transferable.

If you wish to utilise PayPal Pay in 4* for your final remaining balance payment, you must action this through your Epic Australia Pass account with the first payment commencing prior to 28 April 2025.

* Available to Australian residents with an Australian PayPal account for eligible purchases between $30–$2,000 AUD. Terms and eligibility apply.

I paid $49 upfront; can I cancel my purchase if I change my mind?

No, by paying the initial upfront payment of $49 you acknowledge that you understand you are committing to complete your purchase of the 2025 the Epic Australia Pass.

$49 UPFRONT AGREEMENT

According to the Terms and Conditions of the 2025 Epic Australia Pass, by paying the initial payment of $49 you acknowledge that you understand you are committing to buy the Epic Australia Pass for the 2025 Australian winter season and the 2025/26 Northern Hemisphere winter season, and that the credit card you provide is authorised for payment of the remaining balance of your purchase in the week commencing Monday 28 June 2025.

The Epic Australia Pass, Epic Australia 4-Day Pass, and Epic Australia Adaptive Pass are non-cancellable, non-refundable products, except as provided under the Australian Consumer Law and in our Terms and Conditions (including under the Epic Coverage – Australia terms). Use of a Pass or payment for a Pass cannot be transferred or deferred to a future season.

Can I make partial payments toward my 2025 Epic Australia Pass?

If you wish to complete your final balance payment before the 28 April 2025 due date with PayPal Pay in 4*, follow these steps:

• Click here to sign in
• Select 'Purchases and Payment Plans' and then 'Payment Plans'
• Click on 'View Order Details'
• Click on the 'Select to Pay' circle on the right of the page and then select 'Go to Checkout'
• In Step 5 of the checkout process, select 'PayPal Pay in 4' as your payment method

* Available to Australian residents with an Australian PayPal account for eligible purchases between $30–$2,000 AUD. Terms and eligibility apply.

Pass Collection

Will I receive a new Mountain Access Card with my 2025 Epic Australia Pass purchase?

Epic Australia Pass lift access will be loaded directly to your online account, and accessed in 2025 using your existing Mountain Access Card/s.

If you select a new Mountain Access Card with your Epic Australia Pass purchase, a QR code will be loaded to your account and can be located by signing in here and selecting ‘Mountain Access Cards'. Simply scan your QR Code at one of our pickup machines in resort and your card(s) will be printed. For more information on machine location, please click here.

Pass Holder Access

What Resort lift access do I get with the 2025 Epic Australia Pass?

With your 2025 Epic Australia Pass you will enjoy unlimited and unrestricted lift access in Perisher, Falls Creek and Hotham for the 2025 season, followed by access to world class resorts across North America, Japan and Europe for the 2025/26 Northern Hemisphere season.

Explore all resort access included on the 2025 Epic Australia Pass here.

If I buy the 2025 Epic Australia Pass, do I get lift access now?

This Pass does not include lift access for the remainder of the 2024 Australian winter season or in the 2024/25 Northern Hemisphere winter season (November/December 2024 – April/May 2025).

The 2025 Epic Australia Pass includes lift access in the 2025 Australian snow season (June - October 2025) followed by the 2025/26 Northern Hemisphere winter season (November/December 2025 – April/May 2026).

Click here to find out more about 2025 Epic Australia Pass access.

Can I add Skitube to my Epic Australia Pass purchase?

Yes. You will have the option to add the Epic Australia Pass Skitube Add On during the purchase process. This add on will provide you with unlimited Skitube access (between Bullocks Flat and Perisher Valley) in the 2025 Australian winter season.

Already secured your 2025 Epic Australia Pass and want to purchase the Skitube Add On? Please contact the Epic Australia Pass team here for more information and a link to complete your purchase.

What are the North American Peak Restricted Dates for the 2025/26 season?

Lift access is restricted during the below periods at the following North American resorts: Whistler Blackcomb, Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Northstar, Kirkwood and Stowe.

Restricted Peak Dates:

• 28 November – 29 November 2025
• 19 December – 31 December 2025
• 17 January 2026
• 14 – 15 February 2026
• 7 March 2026
• 14 March 2026
• 21 March 2026

Looking for extended Northern Hemisphere access and the removal of Restricted Peak dates? The 2025 Epic Australia ‘Plus’ Pass upgrade includes unlimited, unrestricted lift access in all Vail Resorts owned and operated resorts in North America during the 25/26 Northern Hemisphere winter season.

Contact the Epic Australia Pass team here for more information.

Pass Holder Benefits

What benefits are included with the 2025 Epic Australia Pass for use in Australia?

Benefits for Pass holders to share with family & friends:

• 6 Bring A Mate discount invitations: Epic Australia Pass holders will receive 6 x Bring A Mate invitations to share with mates for access to up to 50% off single day lift tickets, valid across Perisher, Falls Creek or Hotham.

Benefits for Pass holder personal use:

• 20% off group and private lessons: When purchased online, in advance.
• 20% off equipment rental: When purchased online, in advance.
• 15% off retail purchases:
  • Perisher: Valid at Perisher Sports outlets, Perisher Snowdome, and Slopestyle.
  • Falls Creek: Valid at Falls Creek Sports outlets, The Board Lounge, and Ski & Boot Co
  • Hotham: Valid at Hotham Sports outlets, Board Box, Pinnacle, OneTree Sports, and Ray’s Ski Shop in Myrtleford
• Up to 15% off at owned food and beverage outlets:
  • Perisher: Participating outlets include the Blue Cow Bistro, Holy Cow, Blue Cow BBQ, Subarista, Ski Rock Café, Jax Bar, Base Grind, Yama Bar, Powder Inn, The Burning Log, Snow Gums Restaurant, and all food and beverage outlets at The Station.
  • Hotham: The Bird
• 15% off accommodation at The Station in Jindabyne. Discount only valid on motel rooms.
• Free access to First Tracks:
  • Perisher: First Tracks from 7:30am on selected lifts every Saturday and Sunday during July and August.
  • Hotham: First Tracks from 7.30am on selected lifts every Wednesday to Sunday during the season.
• Free access to Night Skiing:
  • Perisher: Select Tuesdays and Saturdays through July, August and early September.
  • Falls Creek: Wednesdays and Saturdays throughout the season on Wombats Ramble, Australia’s longest green run.
  • Hotham: Wednesday and Saturdays throughout the season.

What benefits are included with the 2025 Epic Australia Pass for use in the Northern Hemisphere?

Epic Australia Pass Holders receive Epic Mountain Rewards when visiting Vail Resorts owned and operated Resorts in North America.

• 20% off lodging
• 20% off ski & snowboard rentals
• 20% off Ski & Snowboard School group lessons
• 20% off food and beverage at quick-service and on-mountain restaurants
• 20% off Whistler heli-skiing
• And more!

LEARN MORE

Epic Coverage

What is Epic Coverage?

Epic Coverage is included with every 2025 Epic Australia Pass and helps you explore the mountains you love with more peace of mind. Under Epic Coverage, you may be eligible to receive a full or prorated refund of your 2025 Epic Australia Pass for certain qualifying Personal Refund Events including, job loss and injury. Refunds are subject to eligibility and are based on your Epic Coverage elections and the Epic Coverage Australia Terms.

Pass Types

My child is under 4, how do I secure a free Infant Epic Australia Pass?

Children aged 1-4 years as at 7 June 2025 are eligible for a free Infant Epic Australia Pass.

The Infant Epic Australia Pass must be secured early through the Epic Australia Pass online shop whilst the Pass is still available online.

Note:

• A copy of your child's birth certificate, passport or immunisation record is required to confirm eligibility, this will be requested via email following purchase.
• You will be required to purchase a Mountain Access Card with the Infant Epic Australia Pass, to enable access through the RFID gate at each lift.
• Infants must be able to approach lifts unassisted.

What Season Pass options do I have as a Senior?

• Senior Epic Australia Pass
  • Available to guests aged 65 and over as at 7 June 2025.
  • Includes lift access in the 2025 Australian snow season (June - October 2025) followed by the 2025/26 Northern Hemisphere winter season (November/December 2025 – April/May 2026).

• Over 70’s Season Pass
  • Available to guests aged 70 and over.
  • Includes unlimited lift access in Perisher, Falls Creek & Hotham in the 2025 Australian winter season.
  • Does not include Pass holder discounts, Epic Coverage, or Northern Hemisphere lift access.

Please note, the Over 70’s Season Pass for purchase on the Perisher, Falls Creek and Hotham online shops in early 2025.

Is there an Australian Epic Military Pass option?

The 24/25 Epic Military Pass includes lift access starting with the 24/25 Northern Hemisphere winter season, followed by the 2025 Australian winter season.

For more information and to complete your purchase click here.